FAQs

You may have questions about the materials we use, required maintenance, and longevity. We have compiled a list of Frequently Asked Questions about our products.

Can it break?
Vinyl Fencing and Railing can break if subjected to a direct impact (i.e. an automobile running into a fence line or railing). Under normal use, the fence will not break when installed properly. Planks, pickets and rails are easily replaced if damaged.

How does it stand up in the wind?
Vinyl fences are designed to withstand normal wind load. The amount of load is dependent on the installation of the posts and horizontal rails. If installed according to our specifications, the fences and railings are designed to stand up to normal wind load.

Does the product become brittle in winter?
As with most PVC products, vinyl will become less flexible in the colder weather conditions. However, unless subjected to unusual impact, it will not break or crack. Our products have been engineered to accommodate normal temperature fluctuations.

Does it expand?
It is normal for vinyl materials to expand and contract during temperature changes. We allow for expansion and contraction during the installation process.

How do I clean the fence, decking or railing?
As with all exterior items, our products will become dirty when exposed to the elements. A mild detergent and water should be sufficient to keep your fence, deck or railing looking new. For tough stains, Soft Scrub or baking soda works well. Simple Green and 0000 steel wool also works to clean stubborn stains.

How does it hold up to weed eaters?
As with all PVC and wood products, direct contact with lawn and garden equipment can cause damage to the posts. Use caution when operating any type of equipment near fence, deck or railing posts, especially commercial trimmers which are more aggressive.

Do you cement the posts?
We recommend that you treat vinyl posts the same as you would wood posts. If the application would require cementing wood posts, then the vinyl posts should also be cemented.

How big should the hole be to cement the posts?
A good rule of thumb is to dig the hole twice the diameter of the post and put cement to within 2 inches of the top of the hole.

What is the warranty?
All of our products carry a transferrable, lifetime warranty.

Will it crack, chip, peel or rot?
During the life of the product you should not expect to find surface cracking, peeling, chipping or rot. The color runs completely through the material and is not painted or coated.

Will it mildew or collect mold?
Vinyl products will, when subjected to extended damp weather, collect mold and mildew. They are, however, easily cleaned with a solution of mild household detergent and water.

What is the cost of vinyl compared to wood?
The cost of our products, if compared to a similar wood product (i.e. #1 grade clear cedar or redwood with #1 grade, free of heart fence posts, then add paint preparation including sanding, priming and painting) is very competitive.

Can you use it as a porch or guard railing?
When properly designed, our vinyl products make a very stable porch and deck rail system designed to use at ground level and on balcony applications.

Can you make gates?
Gates can be made from the same material we use in the fence or railing.

Can I get custom styles made?
Virtually any style that can be made out of wood or ornamental iron can be made out of vinyl. The styles are limited only by your imaginination. We have a wide variety of styles available.

How tall can I make the fence?
It is recommended that any fence over 6' tall have the posts reinforced. Always check with your local building codes for compliance information.

How long will it last?
Our vinyl products are designed to last a lifetime. They are backed by a transferrable, lifetime warranty.

Are vinyl products maintenance free?
Vinyl fencing, decking and railing require a limited amount of maintenance. Under normal conditions this maintenance is in the form of annual washing to keep it looking new.

Are vinyl products graffiti proof?
Although not classified as 'graffiti proof', vinyl products are easy to clean and most paint comes off with limited effort. It may require the use of a pressure washer or in extreme cases the use of paint thinner. 400 grit sandpaper can be used when some spots will not come off using the above methods.